AI-Native Help Desk

Your support team doesn't scale. Your AI does.

PQ Desk is the AI-native help desk that drafts replies, prioritizes tickets, and keeps your knowledge base in sync — so your team handles complex issues instead of answering the same question for the 50th time.

Try PQ Desk Free How It Works

14-day free trial. No credit card. Self-hosted or cloud.

Included Out of the Box
✦AI Draft Replies From your KB + past tickets
↳Smart Ticket Routing Auto-dispatch to right agent
⚡Telegram Integration Manage tickets from chat
✉Email Ingestion IMAP → tickets automatically
⟳Auto KB Updates New answers → new articles
⊞Self-Hosted Option Full data sovereignty
THE PROBLEM

Your inbox is winning

Customer support is getting harder. More channels, more tickets, same team size. Your best agents spend 60% of their time answering questions already documented in your KB. PQ Desk changes that equation.

AI FEATURES

Your first-line support already works 24/7

PQ Desk is built around an AI agent that handles the repetitive work, so your humans handle what matters.

✦

AI Draft Replies

Every ticket gets a suggested reply drafted from your knowledge base and past resolved tickets. One click to send. Edit and the model learns from your corrections.

↳

Smart Ticket Routing

Auto-dispatch tickets to the right agent based on topic, priority, and workload. No more manual triage or tickets sitting unassigned.

⟳

Auto-Update Knowledge Base

Resolve a ticket with a new answer and PQ Desk automatically drafts a KB article. Your help center grows as you support customers — zero extra effort.

≡

AI Summarization

Long threads condensed into a single-paragraph summary. Onboarding a new agent? They catch up on 50 tickets in minutes, not hours.

#

Intelligent Tagging

Tickets are auto-tagged with category, sentiment, and product area. Filter, report, and trend-analyze without manual data entry.

⚡

Telegram-First Agent Interface

Manage tickets, reply to customers, and get notifications — all from Telegram. No need to live inside a browser tab.

CHANNELS

Meet customers where they are

PQ Desk ingests tickets from everywhere your customers reach you and unifies them in one queue.

✉

Email

IMAP ingestion. Every inbound email becomes a ticket automatically.

⚡

Telegram

Dedicated bot for ticket creation, management, and notifications.

⊞

In-App Widget

Embed a ticket form in your product. Customers submit without leaving.

↗

API

Programmatic ticket creation from any system. Full REST API.

HOW IT WORKS

Set up in minutes. Save hours every day.

PQ Desk is designed for shipping teams. Minimal setup, immediate impact.

01

Connect your channels

Link your support email, Telegram bot, and in-app widget. PQ Desk starts ingesting tickets immediately.

02

AI handles first line

Incoming tickets get auto-assigned, auto-tagged, and suggested replies drafted from your KB. Your team reviews and sends.

03

Your KB grows itself

New solutions automatically become KB drafts. Fewer repeat tickets. Faster resolutions. A system that improves every day.

PRICING

Start small. Scale when you grow.

Every plan includes AI features. Upgrade as your team needs more.

Starter
$39
per month, up to 3 agents

For small teams getting started with AI-native support.

  • AI draft replies
  • Smart ticket routing
  • Email & Telegram channels
  • Basic reporting
  • 1 mailbox
  • Cloud-hosted
Start Free Trial
Pro
$99
per month, up to 10 agents

For growing teams that need the full AI stack.

  • Everything in Starter
  • Auto KB updates from tickets
  • AI summarization & auto-tagging
  • In-app widget
  • Telegram agent interface
  • 3 mailboxes
  • Advanced reporting
  • Self-hosted option
Start Free Trial
Enterprise
Custom
unlimited agents, self-hosted

For organizations that need data sovereignty.

  • Everything in Pro
  • Self-hosted on your infrastructure
  • Unlimited agents & mailboxes
  • SLA management & escalations
  • Custom integrations
  • Full API access
  • Dedicated support engineer
  • SSO/SAML
Contact Sales
COMPARISON

What you get that others don't

PQ Desk is built for teams that ship fast. Here's how we compare.

Zendesk FreeScout Freshdesk PQ Desk
AI reply suggestions Add-on ($50+) — Limited Native
AI KB auto-update — — — Auto-drafts
Auto-tagging & summarization — — — Native
Telegram-native agent UI — Module — Built-in
Self-hosted option — Free — Pro+
Pricing model $55/agent Free (self-host) $15/agent $39 flat

Your support shouldn't be your bottleneck

Start your 14-day free trial. No credit card required. Full Pro features included. Cancel anytime.

Try PQ Desk Free → Talk to Us

Self-hosted option available on Pro plan. On-premise for Enterprise.